Data & account requests

During private beta, access, correction, and deletion requests are handled by our support team.

Policy version: 2026-10-18

How to make a request

  • Email admin@sellanything.ca from the address on your account.
  • Describe what you would like: access to your data, a correction, or deletion of your account and workspace data.
  • We will verify your identity before we act on the request.

How long it takes

  • We respond to verified requests within 30 days, as Canadian privacy law requires.
  • Deletion is support-assisted today; there is no one-click deletion in the product yet.

What is deleted

On a verified deletion request we remove your account, addresses, uploaded photos, listings, saved items, comparable-research entries, and marketplace exports from active systems. Open orders and payouts are completed or refunded first. Order, payment, and tax records are kept for at least 6 years as Canadian tax law requires, and security logs may persist for a limited period.